We respect your privacy rights in relation to the use of the system managed by PT Dua Surya Dinamika (“DSD“, “us“, ” we“, or “our“) (“System“”). We take all necessary steps to protect any information you provide to us.

Please read this Privacy Policy carefully, as we highly value and respect the privacy of the personal information we obtain from you.

We are committed to maintaining your privacy and make sure you continue to trust us with your personal information. If you use or access the System, you may share personal information with us, which shall be referred to as ” PersonalInformation“. By registering to and/ or using the System, you acknowledge that you have read this Privacy Policy and the Terms of Use and understand their content and consequences, and you agree and give consent to us for the collection, use, disclosure and processing of your Personal Data in accordance with this Privacy Policy and/or the Terms of Use. Further, you acknowledge that every Personal Data that you have provided or will provide is yours to share and is true and accurate.

I. Personal Information that we collect

We may collect, hold, use and disclose your Personal Information to provide our services to you. In addition, we may also collect, hold, use and disclose your Personal Information for other reasons as provided further in this Privacy Policy. Your Personal Information that we collect, hold, use and disclose consists of the information described below.

a. Personal contact information to contact you directly, such as name, e-mail address, phone number;

b. Demographic information, such as date of birth, age, gender, location (i.e. zip code, city and country and geo-location);

c. Login information, such as login ID/e-mail, username and password;

d. Information related to purchase/booking;

e. Log information, such as IP address, browser type, operating system, nationality, pages visited, your mobile carrier, device information and search history as well as other Internet usage related information;

f. Cookies and similar technologies, cookie is a small piece of data that is stored in your computer or mobile device to help us track your Internet usage. Like other websites, we may use cookies to give you a better experience using the System and so the System will recognize you when you use the System in future. 

II. How we use your Personal Information

We may also collect, hold, use and disclose your Personal Information to offer you the best services that will be suitable for your preferences. In addition, we may also collect, hold, use and disclose your Personal Information for the following purposes:

a. Invite you to provide a review on the content of the System;

b. Notify you of any transaction or activities occurred within the System or other system linked to our System;

c. Inform you on any other activities, information, and programs that is related to our services;

d. Process and respond to enquiries and feedback received from you;

e. Contacting you regarding your use of, and access to, the System;

f. Measuring and improving your customer experience and satisfaction;

g. Resolving disputes, collecting outstanding payment and troubleshooting;

h. Marketing purposes, either digital or conventional, which includes but not limited to, social media, display advertising, Search Engine Optimization (“SEO“), and Search Engine Marketing (” SEM“);

i. When you subscribe to our newsletter, sending you our newsletter containing new products, special offers, and surveys or other information which we think you may find interesting;

j. Any other purposes that we notify you of when we collect the Personal Information.

III. Disclosing your Personal Information

We may disclose all categories of the Personal Information that we collect to a third parties. You agree that your use of our services will constitute your consent and that the sharing of your Personal Data will be subject to this Privacy Policy.

a. Provision of services:

We disclose your Personal Information when necessary to third parties helping us to be able to provide you the services on the System.

b. At your request:

We disclose your Personal Information to a third party when you request us to do so.

c. Disclosure of Personal Information for legal purposes and protection of the Application and others:

We reserve the right to share your Personal Information with third parties (including regulatory authorities) if required to do so by law, or if we believe such action is necessary in order to: (1) comply with the requirements of the law or comply with a legal requirement served upon us; (2) protect or defend our legal rights, our affiliated parties related to the System and its content, products and services, or our users; or (3) investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or violations of the Terms of Use.

d. Service Providers:

We use third-party service providers to perform certain services on our behalf, such as processing, storing, maintaining, transmitting, and analyzing data. We may provide your Personal Information to these third-party service providers should we believe the information is necessary for them to perform their duties. These third-party service providers are contractually restricted from using Personal Information for any other purpose and required to comply with all applicable laws with respect to the Personal Information they receive.

e. As otherwise permitted by law:

We may disclose your Personal Information to a third parties as otherwise permitted by the applicable law in Indonesia.

IV. Data Retention and Security

We retain Personal Information we collect from you as long as required for the purposes described in this Privacy Policy.

As the security of your Personal Information is particularly important to us, we are committed with our best effort to protect the Personal Information that we collect. We maintain physical, electronic, and procedural safeguards that comply with applicable privacy and data security laws and regulations to guard your Personal Information. We will take our best effort to protect your Personal Information against loss or unlawful use by providing appropriate technical and organizational measures.

V. Privacy Policy Updates

We reserve the right to update this Privacy Policy (or parts thereof) at our sole discretion. We can change the Terms at any time by informing such updates on the System. By continuing to access or to use the System, your access and use will be subject to such updates.

VI. Transfer of business

In the event of change of control or ownership of DSD’s business or group of companies (or a potential change of control or ownership), then your Personal Information may be disclosed and transferred as part of the transaction or potential transaction.

VII. Complaints

If you have a complaint regarding the treatment of your Personal Information by us, please contact us at our contact details listed below. We will treat your complaint confidentially. We will contact you within a reasonable time after receipt of your complaint to discuss it and to outline options regarding how your complaint may be resolved.

VIII. Language

This Privacy Policy is made in Indonesian and English. The English translation is for convenience and for informational purposes only. In the event of a conflict between the Indonesian version and the English version, the Indonesian version shall prevail.

IX. Contact Details

If you have any questions, comments, or complaints about this Privacy Policy, please feel free to contact us at:

Generali Tower 10th Floor Unit A

Gran Rubina Business Park

Jl. HR. Rasuna Said

Jakarta 12940

E-mail : press@2sdinamika.com

Telephone : +62 21 2251 3851